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FAQ

General

What is EBS24?
EBS24 checks what AI assistants answer when people ask for local businesses ("best dentists in Krakow") and shows where each business stands in that answer and who is ahead of it. Freelancers get GEO leads from it; business owners can claim their listing.
Where does the data come from?
Business names and positions come from AI answers. Contacts (email, phone, social profiles) are shown only if the business publishes them on its own website. Details: https://ebs24.net/en/methodology
I found wrong or outdated data.
Write in #help-business on Discord (https://discord.gg/SKy4bJKejD) or in the Telegram chat (https://t.me/+9QEZN-3u0EpmOTNi) with the link to the listing, or email suport.ebs24@gmail.com. We fix or remove it.

Freelancers

What is a GEO lead?
A local business that AI ranks low, behind competitors, with the problem found on its website, ways to contact it (email, social profiles, phone or contact page from its own site) and a ready first email you can send yourself.
How do I start?
Sign up and choose Freelancer. After you verify your email you get 1 free Lead Credit.
What does a lead cost?
1 Lead Credit opens 1 lead. Packages: Starter 10 leads – $9.99, Pro 25 – $21.99, Agency 50 – $39.99. See https://ebs24.net/en/pricing
Is a lead exclusive?
Yes. One lead goes to one freelancer.
Can I get a credit back?
No. A declined or unused lead is not refunded.
What are Hunter Credits?
A separate balance for Lead Hunter: 1 Hunter Credit = one analysis of a website or business name you choose. $1.99 per credit.
Do you send emails to businesses for me?
No. EBS24 prepares the email; you send it from your own address.
How do I pay?
Through Paddle on Freelancer Billing. Credits appear after Paddle confirms the payment.

Business owners

How do I claim my listing?
Create an account, verify your email and claim the listing with an email on your website's domain. No website? Request manual review.
What do I get after claiming?
You can edit your contacts, hours, services, prices and FAQ, and see how visible you are in AI answers. The first AI check (Deep Scan) starts automatically after the claim is verified.
How much does it cost?
Claiming is free. The business plan with full GEO reports is $9.99/month with a 7-day trial.
Can EBS24 guarantee that AI will recommend me?
No. Nobody can. We show what AI answers today and what to fix on your website so AI can read it.

Still stuck?

How do I ask for help?
Describe what you did, what you expected and what happened, plus a link. EN / UK / RU welcome. Telegram: https://t.me/+9QEZN-3u0EpmOTNi · Discord: https://discord.gg/SKy4bJKejD · Email: suport.ebs24@gmail.com